Repatriation Services
Worldwide repatriations services
With more than 1,000 successful repatriations, our professionalism ensures the respectful and prompt return of your loved one.
Repatriation Procedure
Fill out the Application Form
The process begins with your initial contact. We gather all preliminary details regarding the deceased, the location of death, and the final destination to immediately begin assessing the legal requirements and scope of work.
We will contact you
A dedicated coordinator contacts you, often within the hour, to confirm the service plan, provide a transparent cost estimate, and formalize the agreement to act on your behalf, initiating the complex cross-border logistics.
Document Preparation
We take full responsibility for all bureaucracy: obtaining the Death Certificate, arranging consular legalization, customs clearance, and securing all necessary sanitary and transport permits required for international travel.
Transportation
We coordinate the secure, swift transport and arrange the final handover of the deceased to the receiving funeral service provider in the home country with the utmost dignity and respect.
Repatriation countries
Countries from which we most frequently repatriate the deceased.
About us
We deliver prompt and quality service.
- We area transparent. No hidden fees.
- Support ready 24/7. Worldwide.
- Every case treated with urgency and dignity.
- Honoring your traditions with the respect and care.
Contacts us
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Frequently asked questions
What does repatriation mean?
Repatriation is the dignified, organized transport of a deceased person from the country where they passed away back to their homeland. This complex process allows the family to say their final goodbyes and proceed with burial or cremation at home. Our service covers both the physical transport and the handling of all necessary international documents and formalities.
How long does the repatriation process usually take?
The duration depends heavily on the country where the deceased is located, local legislation, and the speed of document processing. Typically, the process takes anywhere from two days to one week. We work with government bodies and consulates 24/7 to make the process as fast and efficient as possible.
What documents do relatives need to provide?
We only need a few documents to begin work immediately:
- Copies of the deceased’s identification documents (passport or ID card).
- A Power of Attorney (which we help prepare) allowing us to handle all legal and transport formalities on your behalf. We will provide you with a comprehensive checklist and assist you in preparing everything needed.
Do you handle all the required paperwork?
Yes, absolutely. We assume full responsibility for all bureaucracy. This includes obtaining the original Death Certificate, managing its translation, obtaining an Apostille (if required), and securing all necessary sanitary and customs permits for international transport.
Do you offer embalming or morgue services?
Yes. We collaborate with specialized funeral homes to ensure the respectful preservation of the deceased in a professional morgue setting. We also provide expert embalming services, which are often a mandatory requirement for international air cargo transport.
How much does the repatriation service cost?
The cost is determined by several factors: the country and city of departure, the final destination, and any additional services required (e.g., specific casket, extensive document legalization). We prepare a detailed, individualized estimate for every case to ensure transparent pricing. Please contact us for a quick and accurate calculation for your specific situation.
What methods of transport do you use?
Depending on the urgency, distance, and final destination, we use either air cargo transport (for speed and global reach) or specialized ground transport (hearse), which can be more cost-effective for neighboring countries. We select the safest and most efficient route for every case.
How do you guarantee the body’s security and dignity during transport?
We strictly adhere to international transport protocols. The body is placed in a hermetically sealed container (often a zinc-lined casket or special shipping container) that meets all sanitary and customs regulations, ensuring complete safety and dignified handling throughout the journey.
What are sanitary permits?
Sanitary permits (or health certificates) are official documents certifying that the remains have been properly prepared (embalmed) and secured for transport, posing no public health risk. These are mandatory for almost all international repatriations.
Can you arrange transport of ashes (cremated remains)?
Yes. Transporting ashes is significantly simpler than transporting a body, but it still requires specific documentation (Cremation Certificate, Death Certificate) and special packaging. We manage all these requirements for smooth delivery.
What type of casket is required for transport?
For international air travel, the deceased must be placed inside a hermetically sealed inner coffin, often made of zinc, which is then secured inside a durable outer shipping container or air tray. This is a non-negotiable customs requirement.